503 Service Not Available

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Currently contains 16 posts

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2 Sep, 2015 10:10AM

Kalyan_Eamani

<?xml version=“1.0” encoding=“utf-8”?>
<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN”
“http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd”>
<html>
<head>
<title>503 Service Unavailable</title>

</head> <body> <div style="background-color:yellow;"> <h2>Authorization error trying to access this API</h2> <p>Did you forget to send your credentials?</p> <p>Are you over the limits of your account?</p> <p> <b>Please go to your account at 3scale to find out</b> </p> </div> </body> </html>

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7 Sep, 2015 01:52PM

vikalpsahni

This is fixed. Please check now.

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7 Sep, 2015 02:47PM

_gyani_

Great. Let me test first.
I needed pre cached data for my app!

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7 Sep, 2015 03:03PM

_gyani_

The minimum fare api is still broken.
here is the error log,
Piston/0.2.3rc1 (Django 1.7.7) crash report:

Traceback (most recent call last):

File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/newrelic-2.52.0.40/newrelic/hooks/component_piston.py”, line 33, in call return self._nr_wrapped(args, *kwargs) File “/usr/local/goibibo/source/goibibobusiness/travelibibo/api/stats/handler.py”, line 52, in read cursor = connections[dbname].cursor() File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/Django-1.7.7-py2.7.egg/django/db/backends/init.py”, line 167, in cursor cursor = utils.CursorWrapper(self._cursor(), self) File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/Django-1.7.7-py2.7.egg/django/db/backends/init.py”, line 138, in _cursor self.ensure_connection() File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/Django-1.7.7-py2.7.egg/django/db/backends/init.py”, line 133, in ensure_connection self.connect() File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/Django-1.7.7-py2.7.egg/django/db/utils.py”, line 94, in exit six.reraise(dj_exc_type, dj_exc_value, traceback) File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/Django-1.7.7-py2.7.egg/django/db/backends/init.py”, line 133, in ensure_connection self.connect() File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/Django-1.7.7-py2.7.egg/django/db/backends/init.py”, line 122, in connect self.connection = self.get_new_connection(conn_params) File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/Django-1.7.7-py2.7.egg/django/db/backends/mysql/base.py”, line 472, in get_new_connection conn = Database.connect(**conn_params) File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/newrelic-2.52.0.40/newrelic/hooks/database_dbapi2.py”, line 102, in call args, *kwargs), self._nr_dbapi2_module, (args, kwargs)) File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/MySQLdb/init.py”, line 81, in Connect return Connection(args, *kwargs) File “/usr/local/goibibo/python2.7/lib/python2.7/site-packages/MySQLdb/connections.py”, line 193, in init super(Connection, self).init(args, *kwargs2)

OperationalError: (1045, “Access denied for user ’b2buser’@’10.70.211.56’ (using password: YES)”)

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8 Sep, 2015 08:56PM

vikalpsahni

This is fixed too, some teething issues with API :(

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20 Jun, 2016 10:34AM

mani0x00

SW1A 1AA

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25 Aug, 2016 08:51AM

triphippie

Bumping this thread as I am getting the same error. Is there a minimum time that we need to wait before the keys get activated after creating a new account. I have got the keys but it still says “Authorization error trying to access this API”.

Regards

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26 Aug, 2016 11:16PM

PLACPIC

Error while fetch for hotel search api. Please tell me what is the problem or if its a bug then please fix it fast.

<?xml version=“1.0” encoding=“utf-8”?>
<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN”
“http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd”>
<html>
<head>
<title>503 Service Unavailable</title>

</head> <body> <div style="background-color:yellow;"> <h2>Authorization error trying to access this API</h2> <p>Did you forget to send your credentials?</p> <p>Are you over the limits of your account?</p> <p> <b>Please go to your account at 3scale to find out</b> </p> </div> </body> </html>

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29 Aug, 2016 12:36PM

anshujalora

Is the issue resolved? Still getting the same error:

<?xml version=“1.0” encoding=“utf-8”?>
<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN”
“http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd”>
<html>
<head>
<title>503 Service Unavailable</title>

</head> <body> <div style="background-color:yellow;"> <h2>Authorization error trying to access this API</h2> <p>Did you forget to send your credentials?</p> <p>Are you over the limits of your account?</p> <p><b>Please go to your account at 3scale to find out</b></p> </div> </body> </html>

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30 Aug, 2016 02:12PM

mobiquire

Yes, Got the same error today. Where should I report this?

<?xml version=“1.0” encoding=“utf-8”?>
<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN”
“http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd”>
<html>
<head>
<title>503 Service Unavailable</title>

</head> <body> <div style="background-color:yellow;"> <h2>Authorization error trying to access this API</h2> <p>Did you forget to send your credentials?</p> <p>Are you over the limits of your account?</p> <p> <b>Please go to your account at 3scale to find out</b> </p> </div> </body> </html>

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31 Aug, 2016 06:28AM

PLACPIC

Is the problem resolved. Please reply ASAP. My business is getting impacted by your negligence.

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1 Sep, 2016 11:36AM

mobiquire

I don’t think it is resolved yet. Does anyone know how to reach their tech support?

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1 Sep, 2016 01:50PM

pravindot17

I am also getting the same error

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2 Sep, 2016 07:53AM

mekusaha089

getting the same error

<?xml version=“1.0” encoding=“utf-8”?>
<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN”
“http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd”>
<html>
<head>
<title>503 Service Unavailable</title>

</head> <body> <div style="background-color:yellow;"> <h2>Authorization error trying to access this API</h2> <p>Did you forget to send your credentials?</p> <p>Are you over the limits of your account?</p> <p> <b>Please go to your account at 3scale to find out</b> </p> </div> </body> </html>

Please help, got stuck with this.

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3 Sep, 2016 08:45PM

Aster

I am also getting the same problem :(

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4 Sep, 2016 06:03PM

phanichand

Hi,

It is fixed now. Please do check it

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